Become a Telephone Crisis Supporter (TCS) Volunteer
Lifeline Canberra exists to support people in crisis and save the lives of those experiencing thoughts of suicide.
As an integral part of the Canberra landscape, we continue to promote community and individual resilience. Each day our staff and volunteers fight to save the next life.
Some of the crises that our callers experience include: suicide, relationships, mental health issues, loneliness, addiction, bereavement, physical health problems, etc.
Lifeline is non-judgemental, confidential and accessible at all times. Help save the next life.
We appreciate your interest in becoming a Crisis Support Volunteer with Lifeline Canberra and invite you to read and link to further information below.
Due to the current COVID-19 pandemic we are unable to hold CSWT Information Sessions face to face.
If you are interested please email TCSVolunteerEnquiries@act.lifeline.org.au with any questions/queries and/or to be added to our database of interested persons
We are happy to advertise three options for Crisis Supporter Workplace Training (CSWT) for the 2nd half of 2020, all starting in August.
Option 1 – CSWT Round 2 – Tuesday night sessions
Option 2 – CSWT Round 2 – Wednesday night sessions
Option 3 – CSWT Round 3 – Saturday sessions.
Please note due to the ongoing physical distancing rules we can only accept a limited number of students in each session. We do encourage you to apply as we would love to hear from you. Thank you for your understanding
The duration of the training is a minimum of 170 hours to achieve Accreditation as a Lifeline Crisis Supporter and if successful, students will obtain a nationally recognised Statement of Attainment in:
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCCCS019 Recognise and respond to crisis situations
CHCCCS028 Provide client-centred support to people in crisis
What it’s like being a Lifeline crisis support counsellor during the coronavirus pandemic.
ABC Life by Ruben Mackellar, as told to Moataz Hamde
I’m a Lifeline crisis support counsellor.
Over the past couple of months, we’ve received more calls for help than any other time in Lifeline’s 57-year history.
People from all walks of life, from all over Australia waiting in the call queue.