13 11 14

Find Help

Information for people in immediate crisis who need help now!

Call Lifeline's 24 hour crisis line on 13 11 14 for support.

If life is in danger call 000.

Make a donation

Help us answer more calls and provide suicide prevention and crisis support services to all Australians by making a donation today.



By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline Canberra relies on support from the community to answer the crisis support line, raise funds and run the iconic Bookfair events.


Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.



Lifeline Canberra

Lifeline Canberra exists to support people in crisis and save the lives of those experiencing thoughts of suicide.

For over 46 years, our highly skilled volunteers have provided 24/7 support via our local 13 11 14 crisis support service. Lifeline Canberra telephone crisis supporters listen with care and acceptance, whatever the circumstance, and provide support and information to people in need.

As an integral part of the Canberra landscape, we continue to promote community and individual resilience. Each day our staff and volunteers fight to save the next life.

In addition to the crisis support service, Lifeline Canberra provides a number of training and mental health awareness programs to the community. 

If you would like to subscribe to our newsletter or give us feedback, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Click here to download our media kit which provides background information about Lifeline Canberra as well as statistics on suicide and mental health issues locally and nationally. There is also important information for media when reporting suicide and mental illness.

Lifeline Canberra is considered amongst the most pre-eminent charities in the ACT, regularly setting the benchmark for thought leadership in suicide prevention and community-wide awareness for mental health advocacy.

Our high profile annual fundraising event program has become part of the fabric on the region with our Bookfairs, two held at EPIC and one at Tuggeranong Southern Cross Stadium, attracting attendance figures of over 14,000 people across the 3-day event.

A partnership with Lifeline Canberra provides a highly reputable platform from which to build a very powerful and emotional connection to your brand and leverage a tangible network of highly professional, like-minded businesses.

For over 40 years staff and volunteers at Lifeline Canberra have worked tirelessly to build a solid financial base that supports the continued growth of Telephone Crisis Volunteers who support members of the community in crisis. With your help, we can ensure the financial future of the organisation and plan for future development.

Our major corporate partners are provided opportunities to engage with our key community leaders including our Patron, Dr Brendan Nelson and our Ambassadors; Olympic Sprinter Melissa Breen, Brumbies wing Henry Speight, Grand Prix Racer Cameron Hill, Canberra United forward Michelle Heyman and Canberra Cavalry outfielder David Kandilas.

Those who have taken time to engage in a deep understanding of our organisation feel a deep sense of pride, incredible emotion and enthusiasm promoting a high level of corporate and social responsibility. As a Corporate Partner of Lifeline Canberra your brand will have an emotional edge to touch and connect with the ACT community at all levels.

Lifeline Canberra has built a reputation for sustaining long-term business relationships based on mutual respect, integrity and shared value.

To see a full list of existing Lifeline Canberra corporate partners click here.

For more information on how your organisation can help save the lives of people in crisis, please contact our marketing team on 02 6171 6300 or via This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


To be the first organisation people turn to when they seek crisis support.


To support Australians in times of crisis and equip individuals to be resilient and suicide safe - Changing lives for the better.


  • Integrity
  • Respect
  • Compassion
  • Professionalism


  1. Integrity
  2. Respect
  3. Compassion
  4. Professionalism

 1. Integrity – We...

  • Are transparent in an environment of confidentiality
  • Make decisions in a transparent way
  • Focus on positive workplace behaviours
  • Encourage work life balance
  • Seek opportunities to learn grow and improve

2. Respect - We...

  • Respect different opinions
  • Recognise and value diversity
  • Learn from our mistakes
  • Acknowledge and celebrate success both formally and informally
  • Acknowledge individual contributions and efforts
  • Work collaboratively

3. Compassion – We...

  • Show compassion for each other
  • Recognise contribution of paid and unpaid staff
  • Communicate openly
  • Listen to each other
  • Are open to doing things differently
  • Are inclusive of others

4. Professionalism – We...

  • Understand the values, beliefs and mission of the organisation
  • Work in accordance with the strategic plan
  • Work for client focused outcomes
  • Make expectations clear
  • Make decisions aligned with organisational direction
  • Seek and provide feedback constructively
  • Are accountable and reliable
  • Build and maintain leadership

These Guiding Principles will lead us to a trusting, caring, open, effective and flexible working environment.