Lifeline Canberra exists to support people in crisis and save the lives of those experiencing thoughts of suicide.
For 45 years, our highly skilled volunteers have provided 24/7 support via our 13 11 14 crisis support service. Lifeline Canberra telephone crisis supporters listen with care and acceptance, whatever the circumstance, and provide support and information to people in need. Many services and private practitioners refer clients to our service for support between appointments and after hours.
As an integral part of the Canberra landscape, we continue to promote community and individual resilience. Each day our staff and volunteers fight to save the next life.
Some of the crises that our callers experience include: suicide, relationships, mental health issues, loneliness, addictions, bereavement, physical health problems, etc.
Lifeline is non-judgemental, confidential and accessible at all times.
Help save the next life...
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BECOME A LIFELINE TELEPHONE CRISIS SUPPORTER (TCS)
National Provider Number 88036
Lifeline Canberra offers a comprehensive training program for volunteers. This training program has been developed and accredited by Lifeline Australia and is nationally recognised. The training is rigorous and focused towards effective crisis support over the telephone.
If successfully completed, the course is followed by a period of probation on the phones. This probation period is approximately 12 months, after which students become accredited Telephone Crisis Supporters and are issued with a Statement of Attainment.
The four core modules are as follows: CHCTC301C Deliver a service consistent with the organisation’s mission and values. CHCTC302B Provide client-centred telephone counselling. CHCTC403B Provide crisis support in crisis situations. CHCTC404B Provide competent suicide intervention in a crisis support context.
2017 TRAINING SCHEDULE
- $595 per person
- $495 concession rate (available to students, seniors and pension card-holders)
EXPRESSIONS OF INTEREST