Dealing with people in difficult situations
This course provides participants with fundamental skills to deal with people who are displaying difficult behaviour. This intensive course equips people with the skills needed to de-escalate difficult situations as they arise, and most importantly, the value of boundary setting and self-care.
Learning Outcomes:
- Developing trusting relationships.
- Resolving (terminating) situations at an appropriate time.
- Basic Mental Health Awareness.
- De-escalating situations with significant emotion or crisis.
Planned upcoming training sessions for Dealing with People in Difficult Situations:
2018
- 20 March
- 18 April
- 17 May
- Courses run from 9am to 1pm.
Cost:
- General $200 inc GST pp
- Concession $150 inc GST pp (not for profit organisations and pension card holders)
Click here to download a course registration form.
For further information on bookings and cost enquiries, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call our office on 02 6171 6300.
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