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Lifeline Canberra Privacy Policy

Summary of the National Privacy Principles (NPP)

bulletNPP 1 — Collection

Collection of personal information must be fair, lawful and not intrusive. A person must be told the organisation's name, the purpose of collection, that the person can get access to their personal information and what happens if the person does not give the information.

bulletNPP 2 — Use and Disclosure

An organisation should only use or disclose information for the purpose it was collected unless the person has consented, or the secondary purpose is related to the primary purpose and a person would reasonably expect such use or disclosure, or the use is for direct marketing in specified circumstances, or in circumstances related to public interest such as law enforcement and public or individual health and safety.

bulletNPP 3 — Data Quality

An organisation must take reasonable steps to make sure that the personal information it collects, uses or discloses is accurate, complete and up to date.

bulletNPP 4 — Data Security

An organisation must take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure.

bulletNPP 5 — Openness

An organisation must have a policy document outlining its information handling practices and make this available to anyone who asks.

bulletNPP 6 — Access and Correction

Generally speaking, an organisation must give an individual access to personal information it holds about the individual on request.

bulletNPP 7 — Identifiers

Generally speaking, an organisation must not adopt, use or disclose, an identifier that has been assigned by a Commonwealth Government agency.

bulletNPP 8 — Anonymity

Organisations must give people the option to interact anonymously whenever it is lawful and practicable to do so.

bulletNPP 9 — Transborder Data Flows

An organisation can only transfer personal information to a recipient in a foreign country in circumstances where the information will have appropriate protection.

bulletNPP 10 — Sensitive information

An organisation must not collect sensitive information unless the individual has consented, it is required by law or in other special specified circumstances, for example, relating to health services provision and individual or public health safety.

This summary is based on information obtained from the Office of the Federal Privacy Commissioner's website at www.privacy.gov.au

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