Crisis Telephone Counselling

Every hour of every day, trained volunteer telephone counsellors are available to the community of the ACT and region. For over 30 years, these people have provided an increasingly invaluable service to the community. Lifeline is there when other services are closed. Many services and private practitioners refer clients to our service for support between appointments and after hours. Our counsellors provide skilled and knowledgeable support to our callers at the time when their situation has overwhelmed them or just seems too much to bear alone. They listen with care and acceptance, whatever the circumstances. People call Lifeline for many reasons. Common themes include relationships, suicide, loneliness, anxiety, addictions, health, bereavement, referrals, information and de-briefing.

Lifeline is non-judgemental, informative and immediately accessible for everybody. It is also CONFIDENTIAL.

To speak to a counsellor call 13-11-14 now. You will be listened to by a trained telephone counsellor and they will help you talk through what is happening for you. You will not be judged or told what to do.

Telephone Counsellors

For information about becoming a telephone counsellor click here.

This service received funding from the Community Services Program (CSP) which is funded by the ACT Government.