13 11 14

Find Help

Information for people in immediate crisis who need help now!

Call Lifeline's 24 hour crisis line on 13 11 14 for support.

If life is in danger call 000.

Make a donation

Help us answer more calls and provide suicide prevention and crisis support services to all Australians by making a donation today.



By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline Canberra relies on support from the community to answer the crisis support line, raise funds and run the iconic Bookfair events.


Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.




Our People: Volunteers

Each month we'll be profiling one of our volunteers. Our volunteers are key team members in our mission to support Australians in times of crisis. We hope you enjoy getting to know them! 

December Volunteer Profile

Nip banner

Nip, how long have you been volunteering with Lifeline Canberra?
I started my journey as a crisis supporter when I was 17 - in 2011. This means I’ve been part of the Lifeline Canberra family for six incredible years.
How did you get started volunteering with Lifeline Canberra?
I don't know what possessed me to think I was ready to be a crisis supporter when I was 17, but I’m so, so glad I did. I had just finished school where I'd volunteered a lot of my time mentoring and guiding the younger students. I really wanted to continue to give back to my community and Lifeline Canberra seemed like a great idea.
Do you take part in any other volunteer or community activities?
I run a social enterprise florist named GG's Flowers. The business purely operates to provide meaningful employment opportunities for people with special needs. I have volunteered my time for the life of the business and haven't drawn a wage as I see it as my philanthropic investment into the life of people with special needs, especially my little sister Gayana. Gayana is a 17-year-old girl with Down Syndrome and is the inspiration behind GG's Flowers.
GG's Flowers eats into a lot of my time, but I truly believe that while I don't have that much money - I have time, and I can absolutely donate as much as possible to try make a real social impact to the mammoth issue of employment for people with special needs.
Are you involved in any other mental health awareness and suicide prevention activities?
Not at the moment however, my dream for GG's Flowers is to support people with special needs and mental illnesses into meaningful employment all around Australia. That's a very big picture dream - but I really hope I can deliver one day as I truly believe there just aren't enough opportunities out there for such vulnerable members of our community.

Interested in learning more about becoming a crisis support volunteer? Click here.


If you or someone you know needs support, call Lifeline's 24-hour crisis support line 13 11 14.


Telephone Crisis Support

Lifeline Canberra exists to support people in crisis and save the lives of those experiencing thoughts of suicide.

For over 45 years, our highly skilled volunteers have provided 24/7 support via our local 13 11 14 crisis support and suicide prevention service. Lifeline Canberra telephone crisis supporters listen with care and acceptance, whatever the circumstance, and provide support and information to people in need. Many services and private practitioners refer clients to our service for support between appointments and after hours.

As an integral part of the Canberra landscape, we continue to promote community and individual resilience. Each day our staff and volunteers fight to save the next life.

Some of the crises that our callers experience include: suicide, relationships, mental health issues, loneliness, addiction, bereavement, physical health problems, etc.

Lifeline is non-judgemental, confidential and accessible at all times.

Fundraising Volunteer Opportunities

Rattling tins, sizzling sausages, selling merchandise - sounds like fun, right! At Lifeline Canberra, we need volunteers to help out at fundraising events - from sporting events to awareness activities. 

If you would like to find out more about upcoming events, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we can add you to our volunteer database.

Whether you are looking to gain experience, tick off your volunteer hours for uni, or simply get involved in the community, we hope to welcome you on board! 

There's no obligation or minimum hours you need to do.


“No one is more cherished in this world than someone who lightens the burden of another.”

Fundraise for Lifeline Canberra

You can support Lifeline Canberra by holding a fundraising event or activity. All proceeds received will go towards our 13 11 14 crisis support service. Your support ensures we can continue to grow our operations, including the recruitment, training and ongoing support of our volunteer telephone crisis supporters. 

There are so many different activities and events to raise funds and we are more than happy to help you with your idea. 

Follow the below links to view our community fundraising information:

If you have any questions please feel free to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

>> click here to check out upcoming community fundraising events

Donation box


display a donation box at your workplace for people to drop their spare change in.