13 11 14

Find Help

Information for people in immediate crisis who need help now!

Call Lifeline's 24 hour crisis line on 13 11 14 for support.

If life is in danger call 000.

Make a donation

Help us answer more calls and provide suicide prevention and crisis support services to all Australians by making a donation today.



By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline Canberra relies on support from the community to answer the crisis support line, raise funds and run the iconic Bookfair events.


Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.



Trainers (Facilitators)

Lifeline Canberra has skilled trainers who deliever these training courses. 

Tracey McMahon

Lifeline Canberra Training Manager

 tracey- training manager


  • Bachelor of Education (Secondary Teaching, Health & Physical Education) - University of Canberra
  • Diploma in Medicines Australia – University of Queensland
  • Cert IV Training and Assessment
  • Applied Suicide Intervention Skills Training (ASIST) Trainer - LivingWorks
  • SafeTALK Trainer
  • Telephone Crisis Supporter - Volunteer


  • Training Coordinator, Lifeline Canberra
  • Training Manager - Corporate and Community Training, Lifeline Canberra
  • Trainer for Telephone Crisis Supporters
  • 4 years as secondary school teacher in Canberra and the United Kingdom
  • 2 years as Medical Representative (Mental Health Section)


Tracey is a skilled educator and trainer, who has extensive experience delivering training to a range of audiences. Originally a teacher, Tracey followed her passion of raising awareness about mental health and suicide prevention when she joined the CORE Solutions training team at Lifeline Canberra. Tracey has excellent communication skills, and applies specialised training techniques to suit specific learning mediums for her participants. 

Client References: 

“Tracey is a very natural & confident presenter who is engaging & knowledgeable about the topic.” - Accidental Counsellor Participant

“Accidental counselling is great training session by Tracey, she is very informative, gives good examples.  Easy understanding explanation.  Great job.” - Accidental Counsellor Participant

The presenter – Tracey - & support was excellent.  The content was enlightening, the skills & techniques are supportive & I took away much more than I was hoping for.  I wish more people from my office would go on this course. - ASIST Participant

Alisha Tarrant



Erica Whitby



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