13 11 14

Find Help

Information for people in immediate crisis who need help now!

Call Lifeline's 24 hour crisis line on 13 11 14 for support.

If life is in danger call 000.

Make a donation

Help us answer more calls and provide suicide prevention and crisis support services to all Australians by making a donation today.



By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline Canberra relies on support from the community to answer the crisis support line, raise funds and run the iconic Bookfair events.


Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.



Accidental Counsellor

Lifeline Canberra is the original creator of the Accidental Counsellor course. This two-day program has been developed for people in virtually any role, who find themselves in situations where counselling or empathetic communication is required.

The program provides participants with a range of tried and tested counselling skills that work to create effective communication and deescalate clients who are in crisis e.g.

  • highly distressed
  • angry
  • abusive
  • manipulative, or
  • need assistance for a mental health issue.

Click here to download the course info sheet.

Planned upcoming training sessions for Accidental Counsellor:


  • 25-26 October
  • 30 November + 7 December (non consecutive days)

Courses run from 9am - 4.30pm.


  • General $550 inc GST pp
  • Concession $500 inc GST pp (not for profit organisations and pension card holders)

Click here to download a course registration form.

Courses are run only if the minimum number of participants is met. Lifeline Canberra reserves the right to change or cancel course dates due to insufficient numbers.

If you have any questions, please contact our training team on 02 6171 6300 or via email,  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .



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