Changing Lives for the better13 11 14

TrainingAccidental Counsellor

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Information for people in immediate crisis who need help now!

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By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline relies on over 11,000 Volunteers nation wide to support Lifeline's crisis support line, help raise funds, work in retail outlets, or conduct administrative duties.

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Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.

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Accidental Counsellor

Lifeline Canberra is the original creator of the Accidental Counsellor course. This two-day program has been developed for people in virtually any role, who find themselves in situations where counselling or empathetic communication is required.

The program provides participants with a range of tried and tested counselling skills that work to create effective communication and deescalate clients who are in crisis e.g.

  • highly distressed
  • angry
  • abusive
  • manipulative
  • drug or alcohol affected or
  • need assistance for a mental health issue 

Click here to download a course info brochure.

Click here to download a course registration form.

Planned upcoming training sessions for Accidental Counsellor in 2013 are:

Accidental Counsellor 2013:

  • 30 & 31 May
  • 13 & 14 June
  • 25 & 26 July
  • 29 & 30 August
  • 12 & 13 September
  • 26 & 27 September
  • 10 & 11 October
  • 24 & 25 October
  • 14 & 15 November
  • 28 & 29 November
  • 12 & 13 December

Cost:

  • $450 inc GST pp or $400 in GST pp (not for profit organisations and pension card holders)

Courses are run only if the minimum number of participants is met. Lifeline Canberra reserves the right to change or cancel course dates due to insufficient numbers. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call Erica on (02) 6204 6402 if you have any questions about upcoming training sessions.

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