13 11 14

Find Help

Information for people in immediate crisis who need help now!

Call Lifeline's 24 hour crisis line on 13 11 14 for support.

If life is in danger call 000.

Make a donation

Help us answer more calls and provide suicide prevention and crisis support services to all Australians by making a donation today.



By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline Canberra relies on support from the community to answer the crisis support line, raise funds and run the iconic Bookfair events.


Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.




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Lifeline Canberra's CORE Solutions training team offer a wide range of courses to the community. In addition to training the volunteers for Lifeline's well-known Telephone Crisis Support service, the CORE Solutions training team also has extensive experience in delivering training to:

  • public sector
  • private business
  • community sector, and
  • persons ages 18 years and younger.

To find out why you CORE Solutions is so important for your workplace, click here.

You can read what our course participants have to say here.

We run public workshops that are available for anyone in the community or we can discuss coming to you to run a specific workshop that has been designed for you and your staff/situation. Lifeline Canberra has training rooms and facilities available, equally we can arrange to come to your location and deliver an in-house session for you.

  • Click here to download the CORE Solutions information pack.
  • Click here to download a registration form for all courses.


Communication skills:

 Suicide awareness and/or intervention:

 Mental Health Awareness


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In some cases, the CORE Solutions team may be able to tailor specialised courses to meet the needs of your staff. We also offer corporate rates for groups and concession rate holder discounts.

To schedule an appointment to discuss your organisation training needs with our friendly staff please contact:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or phone our office on (02) 6171 6300.

Accidental Counsellor

Lifeline Canberra is the original creator of the Accidental Counsellor course. This two-day program has been developed for people in virtually any role, who find themselves in situations where counselling or empathetic communication is required.

Dealing with people in difficult situations

This course provides participants with fundamental skills to deal with people who are displaying difficult behaviour. This intensive course equips people with the skills needed to de-escalate difficult situations as they arise, and most importantly, the value of boundary setting and self-care.

Mental Health First Aid

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This two day course teaches adults how to assist other adults who are experiencing a mental health crisis or developing a mental health problem.

It discusses mental health issues such as depression, anxiety disorders, psychosis and substance use disorders as well as some of the potential crises that may arise including suicidal ideation, panic attacks, severe psychotic states and intoxication. 

ASIST - Applied Suicide Intervention Skills Training

Would you know what to do if someone talked to you about having thoughts of suicide? Lifeline Canberra offers a two-day program designed for people in the community who want to feel more comfortable, confident and competent in helping people at risk of suicide. ASIST is a highly interactive, practical, practice-oriented workshop.