Changing Lives for the better13 11 14

Find Help

Information for people in immediate crisis who need help now!

Call Lifeline's 24 hour crisis line on 13 11 14 for support or dial 000 if life is in danger.


Make a donation

Help us answer more calls and provide mental health, suicide prevention and crisis support services to all Australians by making a donation today.

Single, one off donations can be made by electronic transfer, cash, credit card, cheque, or money order.

DONATE NOW

 

Volunteer

By volunteering for Lifeline not only will you be making a difference to the lives of other Australians who use the Lifeline services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide Lifeline's telephone crisis support services 24 hours a day, 365 days a year, across Australia. Lifeline relies on over 11,000 Volunteers nation wide to support Lifeline's crisis support line, help raise funds, work in retail outlets, or conduct administrative duties.

VOLUNTEER NOW

 

Online Bookstore

Lifeline Canberra earns a major part of its funding by selling thousands of donated items at our three Bookfairs. We offer a wide range of fiction and non-fiction books for all ages, as well as magazines and pamphlets, comic books and atlases, records, CDs and DVDs, games and puzzles.

A limited selection of our rarer, more valuable or collectable items is available for purchase from our online bookstore catalogue.

VISIT STORE

 

Services

Hipsley Lane

Hipsley Lane is a unique vintage clothing boutique that is owned and operated by Lifeline Canberra located on Lonsdale St, Braddon.

All the beautiful items for sale are sourced and purchased by our expert buyers to raise funds for Lifeline Canberra. Named after Lifeline Canberra's first telephone crisis support volunteer, Eben Hipsley, 100% of the funds raised will go directly to Lifeline Canberra.

Hipsley Lane is looking for new volunteers to help out at the store. If you have prior retail experience and can spare a few hours during the week and weekend, please contact:

Matt Heffernan on 0427 289 453 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Vasili Skountzos on 0450 960 833 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

hipsley lane internet

Shop 2/27 Lonsdale St, Braddon, ACT, 2617

Open: Tuesday - Sunday

Ph: 0420 530 445

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Crisis Telephone Counselling

Every hour of every day, trained volunteer telephone crisis supporters are available to the community of the ACT and region. For over 30 years, these people have provided an increasingly invaluable service to the community. Lifeline is there 24 hours a day, seven days per week, when other services are closed. Many services and private practitioners refer clients to our service for support between appointments and after hours.

Our telephone crisis supporters provide skilled and knowledgeable support to our callers at the time when their situation has overwhelmed them or just seems too much to bear alone. They listen with care and acceptance, whatever the circumstances. People call Lifeline for many reasons. Common themes include relationships, suicide, loneliness, anxiety, addictions, health, bereavement, referrals, information and de-briefing.

Lifeline Canberra is proud to announce the month of October 2012 was the highest call answer rate reached in the centre. This could not have been achieved without the dedication and compassion of our volunteer telephone crisis supporters.

Lifeline is non-judgemental, informative and immediately accessible for everybody. It is also CONFIDENTIAL. Call 13 11 14 now where you will be listened to by a trained telephone crisis supporter.

Telephone Crisis Supporters (TCS)

For information about becoming a telephone counsellor click here.

Suicide Prevention

"Suicide is killing us and little is being done" - Download article here

This service received funding from the Community Services Program (CSP) which is funded by the ACT Government.

Corporate and Community Training

Lifeline Canberra is experienced at and offers delivery of a wide range of training courses to the Community and Corporate sector. At Lifeline we run training for organisations (Community Sector as well as Government Departments) on a range of topics.

Some such sessions available include “Accidental Counsellor”; Applied Suicide Intervention Skills Training (ASIST) and also Mental Health First Aid. We also run other programs relating to Dealing with Difficult Calls, Building Quality Client Relationships, Emergency Readiness - Personal Support after Disaster and other such similar topics. Lifeline has expertise in delivering training in two areas; Volunteer Training and Community or Corporate Training.

Lifeline Youth NetworX

LYNX is the Youth Services arm of Lifeline Canberra. Not only do we ensure that all Lifeline counsellors are trained in youth issues, we manage other youth-related projects within Lifeline. These are aimed at enhancing the resiliency of young people, as well as empowering them through enhancement of their skills, and opportunities to participate in their community.

Mission: To improve the resilience and general well-being of young people in the Canberra region.

Our objectives are to: Strengthen and support the capacity of young people to support each other; Develop a skill base amongst young people that enables them to support their peers in an adequate and effective manner; Develop a set of innovative programs that enhance resiliency; Expand opportunities for young people to develop the skills they require to develop their full potential and thus participate fully in community life.

Employee Assistance Program

Lifeline Canberra operates an Employee Assistance Program designed to support the mental and emotional well-being of external agencies employees and their immediate families. Lifeline Canberra’s EAP is a short-term professional counselling service that employers can offer to their staff – helping to add to the health and welfare of their most valuable asset.

OUR PARTNERS

 

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